PNB Settles Three Claims in Greater Noida Case

Punjab National Bank says it has settled three claims worth Rs 43 lakh after alleged irregularities involving savings and fixed deposit accounts at a Greater Noida branch. The bank says it is examining other complaints.

What the Bank Has Said

PNB said the three claims had been settled as of Wednesday and that genuine claims would be honoured, according to Business Standard's report of its statement. It said it was verifying the facts, assessing the extent of discrepancies and cooperating with authorities. A settlement of three claims does not establish that every customer has been reimbursed.

Customers have alleged that money was transferred from savings and fixed deposit accounts without their permission. An FIR was registered and the matter remains under investigation. Mint reports on the complaints and suspensions. These are allegations, not findings against any individual.

The figures reported for potential losses differ. Mint says complaints identified more than Rs 11.24 crore across 21 people, while PNB's preliminary assessment was below Rs 10 crore. Some customers suggested a higher amount, which Mint could not independently establish. The final amount remains unconfirmed, and the three settled claims are not the same measure as total alleged losses.

For depositors, the immediate issue is whether the bank's account records match their own documents and how to raise a discrepancy. The RBI's financial awareness guidance advises promptly notifying the bank of an unauthorised electronic transaction. Liability depends on the circumstances and applicable rules; this report does not establish liability in any individual claim.

What to Check

• Compare the latest bank statement and fixed deposit details with your own records, and ask the bank for a written explanation of any discrepancy.
• If an electronic transaction is unauthorised, report it promptly using the bank's official channels and retain the acknowledgement. Check the RBI guidance for the relevant liability conditions.
• Monitor the bank's response and any verified updates from investigators. Do not treat allegations as a final finding.

Sources

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• PNB settles 43 lakh in claims amid Greater Noida branch fraud allegations, Press Trust of India in Business Standard, 29 October 2026.
• PNB suspends 12 employees after customers report missing funds, Mint, 30 October 2026.
• Financial Awareness Messages, Reserve Bank of India, accessed 30 October 2026.

What evidence would help depositors understand the status of their complaints? Share a question or experience in the attached forum discussion, without posting account details.